Statement on the Protection and Collection of Personal Data
Protecting Personal Data Privacy
The Seller uses various commercially available measures and tools to safeguard your personal data. Unfortunately, no data transmission over the Internet can be completely secure. For this reason, the Seller cannot guarantee the protection of any information transmitted to the elektro-cecic.hr website and is not responsible for potential misuse by third parties who may access such information.
Any person who has given consent for the collection and processing of their data may withdraw that consent at any time without providing a reason. In such a case, all further data collection ceases, the membership on the site ends, and any obligations incurred during the membership will remain in effect.
The Seller is committed to protecting the privacy of all registered Users of the elektro-cecic.hr website and will handle their personal data in accordance with the Personal Data Protection Act and other applicable regulations.
Before accessing certain content, Users are required to register, which includes voluntarily entering their personal information. By providing this information, Users are deemed to have accepted the terms of personal data usage outlined in these General Terms and Conditions, thereby granting the Seller the right to collect, use, process, and transfer personal data necessary for the use of the website in accordance with the law.
The Seller collects data for the following purposes:
- To better understand the individual needs and requirements of users and to improve the quality of all services offered by the Seller, ultimately enhancing user satisfaction;
- To contact Users in writing, by phone, SMS, or email, and to send promotional materials to their home address informing them about benefits and updates in our offer;
- To share data with third parties (e.g., delivery services) when necessary to fulfill the purposes mentioned above.
The Seller will retain personal data only as long as necessary to achieve the purposes outlined in these General Terms and Conditions. After that period, the data will be destroyed, deleted, or anonymized in a way that ensures continued protection.
The Seller will not disclose personal data to third parties except for the purposes of service delivery, protection of user and company interests, or prevention of abuse.
The Seller ensures that personal data is stored in a secure location (including reasonable administrative, technical, and physical safeguards to prevent unauthorized access, disclosure, copying, or modification) accessible only to authorized personnel.
The Seller is committed to providing Users access to their personal data to ensure accuracy, completeness, and currency.
If Users request a correction or deletion of their personal data, the Seller will update or remove the data accordingly. By requesting deletion, Users acknowledge that access to certain website content may be restricted.
By submitting personal data, the User guarantees that the information provided is complete, accurate, and up-to-date.
Protection and Availability of Personal Data to Third Parties
Personal data is protected in accordance with the Personal Data Protection Act and will not be made available to third parties. Necessary information is shared only with business partners involved in delivering your order or distributing printed promotional materials. The customer has the right to request corrections or updates to their personal data and may contact us at rh.cicec-ortkele@cicec-ortkele.
Sharing User Data with Third Parties
The Seller guarantees that it will not share email addresses or other personal data with third parties without the User’s consent. Exceptions include delivery services, authorized government agencies of the Republic of Croatia for legal investigations based on a valid court order, service execution, protection of user and company interests, and abuse prevention.
Error Disclaimer
The Seller is not liable for accidental errors or those caused by force majeure or other objective circumstances that result in the unintentional breach of data protection but commits to resolving the issue as soon as possible.
Error Reporting
The Seller cannot guarantee the website will be completely error-free. If you encounter an error, please report it to [obfuscated email=”elektro-cecic@elektro-cecic.hr”] so we can address it promptly.
Cookies
The elektro-cecic.hr website uses cookies to provide a better and more user-friendly experience.
Cookies are used to store your settings (e.g., language or address) and preferences for a more tailored browsing experience.
Cookies can also store personal information (e.g., name, email address), but only if you allow it. Otherwise, they cannot access files on your device. Cookie management options (allow, reject, delete) are available in your browser settings.
If you do not agree to the use of cookies, you can disable them by following the instructions specific to your browser (Firefox, Chrome, Internet Explorer, Microsoft Edge, Apple devices, Opera).
Confidentiality Statement
This statement refers to data collected and stored through the elektro-cecic.hr website. The service provider adheres to legal regulations aimed at protecting user privacy.
All user data is strictly protected and available only to employees who need it to perform their jobs. All staff and business partners are responsible for respecting privacy protection principles.
Users are advised to carefully read this privacy statement. By accessing or using our website, the User confirms that they have read, understood, and agreed to all the conditions related to data confidentiality and use of the elektro-cecic.hr site.
If the User does not agree with this statement, they are advised to leave the website and refrain from using elektro-cecic.hr.
All required legal notices, including those mandated by the Consumer Protection Act, are included in these General Terms.
Questions and Contact Information
If you would like to access, correct, update, or delete any personal data we hold about you, file a complaint, or request more information, please contact our Privacy Officer at rh.cicec-ortkele@cicec-ortkele.
Privacy Statement
This statement has been created to inform users of the elektro-cecic.hr website about how we collect and process personal data, and to explain how we protect their privacy.
Please read this statement carefully to understand how we collect, process, protect, or otherwise use your personal data.
Data Collection
A personal data item is any information relating to an identified or identifiable natural person. An identifiable person is someone who can be identified directly or indirectly, in particular by reference to an identifier such as a name, identification number, location data, online identifier, or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that person.
We collect your personal data only when you voluntarily provide it to us. We collect your data when you fill out the registration form or subscribe to our newsletter.
Please note that non-personal data may also be automatically collected through our internet servers or by using cookies.
Examples of information about your site usage include: the most visited and viewed subpages and links on our website, the number of completed forms, time spent on the site, the most popular search keywords leading users to our site, your IP address, information collected via cookies, your device data such as hardware settings, system activity, browser type, etc.
Data Processing
The information we collect about you may be used for one or more of the following purposes:
- To personalize your user experience (the collected data helps us better respond to your individual needs);
- To improve our website (we continuously strive to enhance our website offering based on feedback from visitors);
- To establish a primary channel of communication with you;
- To occasionally send emails (related to occasional news (if you opt in), updates, information about similar products or services, etc.)
Our website does not offer or provide third-party services or products.
Use of Cookies
To learn how we use cookies, please refer to our “Cookies” section above.
Data Protection
To protect the personal data you send through this website, we use physical, technical, and organizational security measures. We constantly update and test our security technologies. Access to your personal data is limited to those employees who need that information to provide services or benefits to you. In addition, we train our employees on the importance of data confidentiality and the protection of your privacy.
Data Storage and Retention
All data is stored in the databases and repositories of Iskon Internet d.d. We will not transfer or store your data in countries outside the European Union.
We retain and protect your personal data for as long as your business relationship with us lasts.
Individual Rights
If you would like to know whether we hold and process your personal data, or if you want access to the personal data we have about you, please contact us at rh.cicec-ortkele@cicec-ortkele.
You may also request information about: the purpose of processing, the categories of personal data being processed; who outside of our company has received your personal data; the source of the data (if not provided directly by you); and how long we will retain the data. You have the right to correct any inaccurate personal data we hold about you. You may also, with some exceptions, request deletion of your data or request that we stop processing your data. You may request that we stop using your data for direct marketing purposes. In many countries, you have the right to lodge a complaint with the data protection authority if you are not satisfied with how we handle your personal data. If technically feasible, we will provide your personal data at your request or transfer it directly to another data controller.
If you submit a request to rh.cicec-ortkele@cicec-ortkele, we will respond free of charge. If we are unable to fulfill your request within a reasonable time, we will notify you of the expected fulfillment date. If we are unable to comply with your request for any reason, we will provide you with an explanation.
Data Breach Notification
In the event of a personal data breach, we will notify you and the relevant supervisory authority by email within 72 hours, detailing the extent of the breach, the affected data, the potential impact on our services, and our measures to secure the data and minimize any harmful effects.
We will not notify you of the breach if:
- Technical and organizational protection measures (such as encryption) have been applied to the personal data affected by the breach, making the data unintelligible to anyone not authorized to access it;
- We have taken subsequent measures to ensure that there is no longer a high risk to the rights and freedoms of individuals;
- Notifying you would involve disproportionate effort (in such cases, we will notify you through public communication or similarly effective means).
A personal data breach means a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to personal data transmitted, stored, or otherwise processed.
Your Consent
By using this website, you consent to this privacy policy.
Changes to Our Privacy Policy
If we decide to change our privacy policy, we will post the changes on this page and update the policy modification date below.
This privacy policy was last modified on September 25, 2019.
Right to Lodge a Complaint with a Supervisory Authority
You may lodge a complaint at any time with the supervisory authority regarding our collection and processing of your personal data. In the Republic of Croatia, you can file a complaint with the Croatian Personal Data Protection Agency (AZOP).
